Something is wrong with my Sims

The second time this has happened.
-J: What?-
The game refuses to play. Well, it plays -- the Autorun Menu comes up, and I have to turn off the game using the task manager -- but I don't see anything. I don't get what's the problem.
-S: You should ask Jean when she comes back. She's good with her hands.-
I don't know exactly what she could do. . .Oh, thanks for stopping the snow earlier.
-S: You're welcome. I don't like the cold myself.-
Quiz I've been meaning to take (taken from cllort

You have a goodbye kiss- much passion and longing,
but never lasting.


What kind of kiss are you?
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Off to see if I can get the game to work in this account.